How can we help you?
Find answers to common questions about our materials, manufacturing process, and wholesale ordering procedures.
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Product Knowledge Customization & Mfg Orders & LogisticsStill need help?
Our export team usually responds within 12 hours.
Product Knowledge
What is the main difference between PVC and PE Christmas trees?
The main difference lies in realism and cost:
- PVC Trees (Classic): Made using flat film strips. They are the budget-friendly option, offering high density but look less realistic up close.
- PE Trees (Real-Touch): Injection-molded from 3D molds taken from real tree branches. They mimic the exact shape and texture of real pine needles for a high-end look.
- Hybrid Trees: A popular combination using PE tips on the outer layer for realism and PVC on the inner layers for fullness and cost-effectiveness.
Are your artificial trees fire-retardant?
Yes, safety is our priority. Both our PVC film and PE particles are treated with fire-retardant properties during the raw material production stage. We can provide international test reports (such as SGS, EN71-2, or ASTM) upon request to ensure compliance with your local market regulations.
How do you ensure the branches don't deform during shipping?
We use high-grade metal wire (iron wire) inside the branches that possesses excellent memory and tensile strength. For PE tips, the 3D injection molding process naturally retains shape. Additionally, all trees are professionally compressed in 5-ply export cartons to maximize loading quantity while ensuring they fluff out beautifully upon setup.
Customization & Mfg
Do you accept OEM or ODM orders?
Yes, as a direct manufacturing factory, we specialize in both:
- OEM: We produce trees strictly according to your specifications, packaging requirements, and brand labeling.
- ODM: Our design team can help you develop new market trends, such as unique colors (pink, black), snow-flocked effects, or custom lighting patterns.
What sizes can you manufacture?
We produce a comprehensive range of sizes to suit all needs:
- • Tabletop: 60cm - 90cm (2ft - 3ft)
- • Residential: 1.5m - 3.0m (5ft - 10ft)
- • Slim/Pencil: Space-saving designs
- • Commercial Giant: 5m - 20m+ (16ft - 65ft)
Can you produce pre-lit trees? What lights do you use?
Yes, we offer advanced pre-lit solutions using UL/CE/GS certified LED lights. Options include:
- Colors: Warm White, Multi-Color, or Smart RGB (App Controlled).
- Technology: Standard plug-in or the newer "Instant-Power Pole" (power-in-pole) technology for wire-free assembly between sections.
Orders & Logistics
What is your MOQ (Minimum Order Quantity)?
Since we are a B2B manufacturer, we generally require:
- Standard Items: Typically 50-100 cartons per size.
- Custom Items: Higher MOQ depending on raw material requirements.
- Shipment: We recommend a 20GP container as a minimum trial order to optimize your ocean freight costs per unit.
What is the lead time for mass production?
Note: We strongly advise placing orders before June to guarantee delivery for the Christmas retail season.